Meraluna Logo 06 .-07. August 2022 Hildesheim
 

Postponement FAQ

When will the M’era Luna Festival be happening next year?

The M’era Luna Festival will take place from August 6-7, 2022.


What do I have to do to take part in the festival next year?

You have the following options:

  • Your current ticket for the M’era Luna Festival - from the year 2020 (so long as this ticket has already been transferred to 2021) or from the year 2021 - remains valid for the M’era Luna Festival from August 6-7, 2022. No ticket transfer is necessary. You can simply take the ticket with you to the M’era Luna Festival in the summer of 2022.

  • You have a ticket from the year 2020 and failed to transfer it last year!? That’s a shame and we’d like to still offer you possibilities. Please contact us, stating your booking and ticket number at meraluna@fkpscorpio.com.

  • Should it be unreasonable for you to attend the M’era Luna Festival from August 6-7, 2022, you can demonstrate this unreasonableness in writing. Please send a detailed justification and written proof of the unreasonableness, including your booking and ticket number, to meraluna@fkpscorpio.com.

Why don’t I have the possibility for ticket transfer, refund, or to opt for a voucher like in years previous?

The M’era Luna Festival will be postponed to the coming year; therefore, your tickets will remain valid for the M’era Luna from August 6-7, 2022. You can find more information about this in our terms and conditions.


I transferred my ticket last year, but I can’t/don’t want to take part next year. How can I give my tickets back?

Should it be absolutely impossible and therefore unreasonable to attend the M’era Luna Festival from August 6-7, 2022, you can demonstrate this unreasonableness in writing. Please send a detailed justification and written proof of the unreasonableness to meraluna@fkpscorpio.com.


I can’t attend the M’era Luna Festival from August 6-7, 2022 and would therefore like my money back. Is this possible?

Should it be unreasonable to attend the M’era Luna Festival from August 6-7, 2022, you can demonstrate this unreasonableness in writing. Please send a detailed justification and written proof of the unreasonableness to meraluna@fkpscorpio.com.


I won tickets in a sweepstakes. Do they remain valid for the M’era Luna Festival from August 6-7, 2022?

Your current ticket that you won in a sweepstakes for the M’era Luna Festival will remain valid for the M’era Luna Festival from August 6-7, 2022. No ticket transfer is necessary. Simply take your ticket with you to the M’era Luna Festival in the summer of 2022.

You won tickets and received a confirmation email?! This prize - from 2020 or 2021 - remains valid. You don’t need to do anything. We will send you an email in due course with all the information about the M’era Luna Festival.


What about my camper sticker?

Both your camper sticker for 2020, which you officially transferred last year to 2021, as well as the one you bought for the 2021 M’era Luna Festival, remain valid automatically - without the need to transfer - for the M’era Luna Festival from August 6-7, 2022.


What about upgrades?

Both your upgrade from the year 2020, which you officially transferred to 2021 last year, as well as the one you bought for the M’era Luna Festival 2021 remain valid automatically - without the need to transfer - for the M’era Luna Festival from August 6-7, 2022.


What about ambassador tickets?

Your current ticket, which you purchased as part of the 2019/2020 ambassador program (so long as this ticket has already been transferred to 2021) for the M’era Luna Festival - remains valid for the M’era Luna Festival from August 6-7, 2022. No ticket transfer is necessary. You can simply take the ticket with you to the M’era Luna Festival in the summer of 2022.

Should you have missed to transfer your ticket, which you purchased as part of the 2019/2020 ambassador program, please contact us, stating your booking and ticket number at meraluna@fkpscorpio.com.


What about the points I have collected from the ambassador program?

We offer you to redeem your collected points for the M’era Luna Festival 2022, because the ambassador program was unfortunately discontinued in 2020. So, take the chance and please contact meraluna@fkpscorpio.com with your booking and ticket number.


I never received my paid ticket for the M’era Luna Festival. What should I do?

If you have ordered and paid for your M’era Luna Festival ticket but don’t have it in your hands just yet please contact us with your booking number at meraluna@fkpscorpio.com. In the event you have already contacted us, please give us a little bit of time to process your inquiries. We are taking care of all of your concerns.


Where do I find the booking and ticket number?

You can find your 6-digit booking number on your booking confirmation or on the upper left under the barcode on your original hard-ticket. You can find your 19-digit ticket number on the upper right under the barcode on your original hard-ticket. If you bought your ticket on Eventim, the 24-digit ticket number will be under the barcode. If you cannot find your booking number (anymore) please send an email to meraluna@fkpscorpio.com.


I booked accommodations with you. What will happen to them?

Gothic Garden:
Both the accommodations you bought for 2020, which you officially transferred to the year 2021, as well as the accommodations purchased for the M’era Luna Festival 2021 remain valid automatically - without the need to transfer - for the M’era Luna Festival from August 6-7, 2022.

With our partners at “mein-zelt-steht-schon.de”:
Please contact the provider directly.


I booked accommodations with you, but I don’t want to use them next year.

Please contact us, stating your booking and ticket number at meraluna@fkpscorpio.com.


I booked a hotel room, a flight, or a train (or bus) ticket for the M’era Luna Festival 2021. Can I transfer this booking to 2022 or will I get my money back?

Please get in contact with the respective provider to find out which possibilities are available.


I want to not only keep my ticket but also buy more tickets for the M’era Luna Festival from August 6-7, 2022. Can I already do that?

With the announcement that the festival was postponed to 2022, the advance booking was also extended. You can buy tickets for the M’era Luna Festival from August 6-7, 2022, here.


What can I do to support you guys?

Keep your tickets and party with us at the M’era Luna Festival from August 6-7, 2022. In this way you not only help your favourite festival, but the entire event industry during these difficult times!


What happened to the 1€ donation to Atmosfair for the arrival and departure?

The donation that you may have made as part of your ticket purchase for the M’era Luna Festival has been forwarded to Atmosfair. The non-profit organization is grateful for your support, with which you have contributed to effective climate protection through CO₂ compensation.


When does the normal advance ticket sale for the M’era Luna Festival from August 6-7, 2022 begin?

With the announcement that the festival was postponed to 2022, the advance booking was also extended. You can buy tickets for the M’era Luna Festival from August 6-7, 2022, here.


What does the current line-up for the M’era Luna Festival from August 6-7, 2022, look like?

We’re working intensely to bring as many bands as possible into the year 2022. So far, the response has been very positive. Find on the website, who has already confirmed and will be there in 2022. Check it out!


How much do tickets for the M’era Luna Festival cost?

In certain circumstances tickets may be more expensive in the future. However, at the moment, no price increase is planned. You can buy tickets for the M’era Luna Festival from August 6-7, 2022, here.


What about fees and shipping costs?

Your M’era Luna ticket 2021 will retain its validity, without new costs or fees, for the M’era Luna Festival from August 6-7, 2022.


Will a supporter T-shirt be given again?

Although we would really like to, we won’t be able to gift you a T-shirt this year. Like the entire event industry, we are also looking to the coming months with an amount of uncertainty and we need to divide our energy well in order to get things back up and going with you all. We kindly ask for your understanding.


Will I have new tickets for the M’era Luna Festival from August 6-7, 2022, sent to me?

No, you will not receive new tickets. Both the M’era Luna tickets you bought for 2020, which you officially transferred to the year 2021, as well as the tickets purchased for the M’era Luna Festival 2021 remain valid automatically - without the need to transfer - for the M’era Luna Festival from August 6-7, 2022.


I collect the tickets and festival bracelets and would like to have one with the motif from the current year. Is that possible?

We’re confident we can add to your collection. In exactly which way (how, what, when) will be announced at a later date.


Can I trade my 2021 festival ticket for a voucher?

The decision from the federal government for a voucher regulation in 2020 stipulated that all festival visitors who purchased an admission ticket for the M’era Luna Festival 2020, which was cancelled due to the coronavirus pandemic, before March 8, 2020, may receive a voucher from us instead of a reimbursement of the admission price. If you bought your ticket after March 8, 2020, or had it transferred last summer, it is no longer possible to exchange it for a voucher.


I already received a voucher, but I would now like my money back. What can I do?

Naturally, the legal regulations apply (as of May 2020).

If you have not redeemed your voucher (or only partially redeemed it) by December 31, 2021, you can have the value of the voucher paid out to you (subject to possible legal adjustments) after December 31, 2021.


If you have read the FAQ but still have questions, please contact us via email at meraluna@fkpscorpio.com.

Seriously! Our colleagues will try to help you as good as they can.